Code of Conduct

Butler Delivery Partner Code of Conduct - United States


Effective:  July 8, 2022


Butler Delivery LLC, including its affiliates and subsidiaries (collectively, “Butler Delivery”) is committed to operating with the highest degree of integrity and in compliance with all applicable laws. We require you (you may be one of our merchants, suppliers, distributors, agents, representatives, contractors, vendors, tenants, or other business partners), as well as your personnel (people such as your employees, directors, officers, agents, representatives, and subcontractors) to share in this commitment alongside our personnel.


It is your obligation to immediately report any known or suspected violations of this Code of Conduct (whether the violation is by you, your personnel, Butler Delivery's personnel) via


Labor, Health, Safety, and the Environment


You and your personnel are obligated to:


Strictly comply with all applicable labor, health, and safety laws and regulations in all markets in which you operate, at both the federal and local level, including any minimum wage and maximum working hours requirements.

Prohibit unlawful discrimination or harassment in the workplace, which includes any behavior that creates an intimidating, unsafe or hostile environment (note that this prohibition extends to your interactions with personnel, Butlers, Merchants, and customers).

Provide your personnel with safe and healthy working conditions, including by offering emergency training and resources, practicing industrial hygiene, and enacting equipment safety initiatives, as appropriate.

Conduct your operations in ways that are environmentally responsible, meet the appropriate level of environmental due diligence.

Comply with all environmental laws, regulations, and standards to ensure a safe work environment for your personnel.

Make efforts to use energy efficiently, reduce pollution, and employ sustainability measures.


Gifts and Unfair Competition


You and your personnel shall:


Comply with all applicable anti-corruption laws, which may include the U.S. Foreign Corrupt Practices Act, the Canadian Corruption of Foreign Public Officials Act, as well as any other applicable laws and regulations prohibiting public or commercial bribery, extortion, kickbacks, or other unlawful or improper means of conducting business.

Comply with all applicable laws and regulations regarding fair competition and antitrust.

Comply with all applicable import, export, customs, sanctions, embargoes, boycott and other trade compliance laws and regulations.

Not directly or indirectly, give or receive (or authorize the giving or receiving) of anything of value (for example, money, gifts, favors, donations, meals, and entertainment, regardless of the amount) to secure an improper advantage, to induce anyone to improperly perform a function or duty, to reward anyone for the improper performance of a function or duty, or with the belief that the acceptance of the thing of value is improper.

Not promise, give, or authorize the provision of “facilitating payments” to expedite or secure the performance of non-discretionary, routine governmental duties, even if permitted by applicable law.

Not offer, promise, or give, gifts, hospitality and/or travel to government officials on each others’ behalf for the purpose of improperly obtaining or retaining business or securing an improper business advantage.

Not use forced, involuntary, or child labor.


Confidentiality and Information Privacy


You and your personnel shall:


Comply with all applicable data privacy laws and regulations when processing the personal or identifying information of anyone with whom you conduct business, which may include suppliers, customers, consumers, and employees.

Strictly safeguard the data and information privacy of any personal information you receive from or through Butler Delivery.

Make reasonable and industry standard efforts to keep data secure and confidential at all times.

Not share or disclose Butler Delivery’s intellectual property, confidential information, or any other proprietary information that you may acquire or have access to through your relationship with Butler Delivery. This includes, but is not limited to, information developed by you in connection with your engagement with , and any information relating to  products, customers, Merchants, personnel, pricing, costs, strategies, programs, processes, and practices. If you have executed a non-disclosure agreement with Butler Delivery, that agreement will supersede this section.


Books and Records


You and your personnel shall:


Cooperate fully with in any government audits to the extent relevant and applicable to you

Keep accurate books, accounts, and records for all transactions related to your business with Butler Delivery.

Not use fictitious, inaccurate, or misleading documents to support transactions related to business with Butler Delivery.

Not engage in false or misleading accounting practices, such as using undisclosed or unrecorded payments.


Failure to comply with this Code of Conduct will be considered a breach of your contract with Butler Delivery, and may result in terminating its business relationship with you immediately. To the extent your contract contradicts or supplements this Code of Conduct, the contract shall govern as it applies to that contradicting or supplemental provision.